Privacy Policy


Except to the extent required by law, we will not sell, lease, or release your name, address, telephone number, e-mail address or other personal data without your consent. Aura does not contribute to or participate in cooperative databases, which give other companies access to such personal information.

By accessing and using the Aura technology platform you will be deemed to have read and accepted the terms and conditions, together with the practices set out in this privacy statement.

The information we collect from you may include personal data. We will only collect and process such information as is appropriate and necessary according to the type of services you wish to establish with us. To the extent that the information you provide to us includes personal data, you agree to Aura processing all such personal data for the purposes of providing requested services.

The Aura platform collects and stores only personal information that clients and partners knowingly provide.

Aura uses industry-standard technology including encryption and firewalls to protect personal information gathered from unauthorized access, alteration, theft or misuse. To enable us to provide a secure environment, Aura may use personal information internally to diagnose problems or to contact you if necessary.

Aura may contain links to other web sites and is not responsible for the content of such web sites including any changes or updates that are made to the linked web site or the accuracy or completeness of the information provided on those web sites. This privacy statement applies solely to information collected by Aura.

If at any time you wish to correct or update information that you have already provided, the information may be changed or modified using the same system that was used to enter the information.

The Aura technology platform is created, owned, controlled by, and is the exclusive copyright of Aura Health Solutions, Inc unless otherwise stated. Nothing on the platform shall be construed as conferring any license under any intellectual property right, including any right in the nature of trademark or copyright, of Aura or any third party, whether estoppels, implication, or otherwise. Unauthorized use of content or materials from Aura is prohibited.

Aura is committed to protecting the privacy and security of data we receive, and our team of security professionals works diligently with our partners to help keep this information secure. We also understand the helpful role our users can play in our security program, and we request that our users notify us of any potential vulnerabilities or security concerns identified while using our technology in compliance with our Terms of Use and Privacy Policy. We will review every report and strive to ensure that appropriate steps are taken to remediate legitimate reported vulnerabilities.

If you would like to report a potential vulnerability or security concern, please send an email to Please provide your name and contact information with each report. As reports may impact Protected Health Information (PHI) or other confidential data, all reports should be encrypted. So that we may effectively review and respond to your report, please provide details of the potential vulnerability or security concern. Make sure to include steps necessary to reproduce the issue, including any relevant logs and files (e.g., screenshots). Do not destroy or modify data or attempt to interrupt or degrade our services. Your report will be reviewed by Aura and we will contact you if we need more information.

In order to protect our clients, we request that you do not post or share any information about a potential vulnerability or security concern until we have analyzed, responded to, and addressed the reported vulnerability or security concern and informed clients, if needed. We also request that you do not post or share any data belonging to Aura or our clients. Addressing a security vulnerability can take time depending on the severity of the vulnerability and the affected systems. We are committed to being responsive and keeping you informed of our progress as we investigate and mitigate your reported concern.

To contact us with questions or comments about our privacy statement and practices:
Email us at:

Aura reserves the right to change or update this Privacy Policy at any time.